HIV and hepatitis C

Organizational support

  • Emergency Continuity Planning Assessment Tool
    This Assessment Tool has been designed to assist Executive Directors and senior leaders in organizations to assess their current response to the pandemic and to anticipate their future needs in order to assist them to identify the required actions to take and determine the resources/supports available to do so.  It offers a number of key questions to consider and checklists to help identify the changes that have or may need to take place. Developed by OODP.
  • Sample Return to Office Protocol
    Developed by Pivotal Integrated HR Solutions.  This document can be customized and adapted to meet the needs of your organization.  (Please add link to word document RTW protocol)
  • Sample Non-Medical Face Mask Policy
    Developed by Pivotal Integrated HR Solutions.  This document can be customized and adapted to meet the needs of your organization.  (Please add link to word document Face Mask or Covering Policy)
  • How to safely use a non-medical mask – Poster
    Developed by the Public Health Agency of Canada.  This full colour poster printout highlights the do’s and don’ts of safe non-medical mask wearing.  (Please link to PDF covid-19 safely use non-medical…)
  • Sample Needs Assessment
    Developed by Pivotal Integrated HR Solutions to serve as a catch all assessment regarding issues related to the pandemic.  This document can be customized and adapted to meet the needs of your organization.  (Please add link to word document Needs Assessment)
  • Online screening tool with QT code
    This is a sample of an online screening tool with QT code developed by Pivotal Integrated HR Solutions.  Pivotal can help create a new QR code and screening website per OAN member agency for no additional cost.   (please attach online screening tool template)


Harm reduction


Sexual health & COVID

  • COVID-19: 2GBTQ men
    A series of 13 infographics from the Gay Men’s Sexual Health Alliance (GMSH) reviewing information on COVID-19, including transmission, prevention and taking care of yourself and others while practicing physical distancing.
  • Sex and Coronavirus Disease 2019
    A two page primer from the NYC Health Department on practicing safe sex during the pandemic.
  • Sex Work COVID-19
    Guidelines and tips for sex workers, clients, third parties and allies from the Butterfly Asian and Migrant Sex Workers Support Network and Maggie’s Toronto Sex Workers Action Project.


National resources


Government benefits and law

  • Steps to Justice COVID-19
    The law and COVID-19. Step-by-step information about legal problems in the area of COVID-19 as it pertains to  family law, employment law,
    immigration and settlement issues, income assistance, employment and work and housing law. 
  • Government benefits
    List of financial benefits available to individuals and families, prepared by ACCHO.
  • Immigration during the COVID-19 pandemic
    Frequently asked questions and responses curated by ACCHO and BlackCAP.


Crisis resources

  • Crisis Services Canada
    Crisis Services Canada is available 24 hours per day, 7 days per week by phone at 1-833-456-4566 or by text message at 45645. In an emergency, always call 911.


Local Toronto resources

  • COVID-19 Daily Updates
    The City of Toronto’s website updated daily with the latest health advice, and information about City services and social supports. Check for answers to common questions before contacting the Toronto Public Health COVID-19 Hotline or 311.
  • COVID-19 Health Advice
    More information on COVID-19 crisis and mental health supports.


Mental health resources

  • BounceBack®
    Free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.
  • Big White Wall
    A free, anonymous, online social platform for individuals experiencing mild to moderate anxiety and/or depression. It is moderated by trained “wall guides” 24/7 and is a place to connect and receive support from others with similar experiences.
  • eMental Health: Find Mental Health Resources in Your Area
    Searchable database of mental health resources including support groups, crisis lines, and local professionals.
  • Ontario Crisis Lines including Telephone, Online and Chat